The New Paths of Trust: How Vietnamese Consumers Compare Globally
25/11/2024
The New Paths of Trust: How Vietnamese Consumers Compare Globally
Havas Vietnam's latest global study, The New Paths of Trust, surveyed over 14,000 people across 32 markets to uncover how consumer trust is being deconstructed and rebuilt. Here is a quick look at the key differences between Vietnamese and global consumer mindsets:
- Trust as a Core Strength: 83% of Vietnamese Prosumers believe that being able to trust the people around us is a strength, closely mirroring the global Prosumer average of 84%.
- The Return of the CEO: Globally, there is a distinct lack of trust in corporate leadership, with only 17% of Prosumers and 12% of the Mainstream trusting a company's CEO to honestly tell them how the business operates. In stark contrast, Vietnamese consumers look for vertical leadership: 37% of Prosumers and 29% of the Mainstream in Vietnam trust their CEOs to provide honest operational insights.
- Experience Matters: Trust is an ongoing effort. 84% of Prosumers and 89% of the Mainstream in Vietnam agree that trust between people is hard to gain and easy to lose (compared to 89% and 88% globally).